Privacy policy
Personal data protection and the privacy of our clients is a priority for IVADAR DESIGN LTD. Because of this we process your personal data in complete accordance to the law, namely: REGULATION (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 (better known as GDPR), the Law for Personal Data Protection (LPDP) , the Law for User Protection (LUP), the Law for Electronic Documents and Electronic Authorization Services (LEDEAS) and the Law for Electronic Trade (LET).
I. WHO PROCESSES AND CARRIES RESPONSIBILITY FOR YOUR PERSONAL DATA
IVADAR DESIGN LTD, EIC 202374002 (ADMINISTRATOR) is a trade company, registered to the Trade register of Agency of entries, with headquarters and address of operation: Plovdiv region, Assenovgrad municipality, Assenovgrad 4230, 11 Shesti Yanuari str.
phone: 00359 988 97 60 64
е-mail: ivadardesign@yahoo.com
Website: https://www.ivadardesign.com
IVADAR DESIGN LTD is an administrator of personal date according to article 4, paragraph 7 of Regulation 2016/679.
You can contact us on through the aforementioned address, phone number and email.
II. TYPES OF DATA THAT WE PROCESS
IVADAR DESIGN LTD processes the following personal data types:
When you are purchasing our product and/or make a query for installation or repairs, including post-warranty services, and also when you register a user account in our electronic store, we process the following personal data:
– the three names,
– phone number,
– delivery address, when sending a delivery,
– repair or maintenance address,
– email;
– personal identification number;
– bank account;
– IP address.
III. REASONS FOR DATA PROCESSING
IVADAR DESIGN LTD processes your personal data based on article 6, paragraph 1, b. „b“; b. „c“ and b. „e“ of Regulation 2016/679, namely:
– article 6, paragraph 1, b. „b“ of Regulation 2016/679 – the processing is necessary to complete a contract, according to which you are one of the sides; or for taking measures according to your request before signing a contract.
– article 6, paragraph 1, b. „c“ of Regulation 2016/679 – the processing is necessary to keep the lawful requirement, which is applied to the ADMINISTRATOR, as requirements for accounting of trade activity.
– article 6, paragraph 1, b. „e“ of Regulation 2016/679 – the processing is necessary for the purpose of legitimate interests of the administrator or a third party, excepet when such interests come secondary to the interests or basic rights and freedoms of the subject of the data, which require personal data protection, specifically when the subject of the data is a child.
IV. PROCESSING PURPOSE
A/ With the purpose of signing or completing a contract for product delivery, offered by the ADMINISTRATOR:
– Identifying client when placing an order;
– Identifying the order’s recipient;
– Order delivery, installation or warranty / post-warranty maintenance;
– Actualizing your personal data;
– Servicing and responding to client feedback/questions/queries/claims/complaints according to article 15-22 of Regulation 2016/679/complaints;
– Paying for received orders;
– Processing the data – assignment, accounting, reception, payment.
B/ To comply with relevant laws and regulations, we process the data for the following purposes:
– Sending invoices, detailed references when necessary according to the personal contract;
– To conduct proper accounting according to the contract and the tax laws, which are issued by the corresponding agencies.
C/ For the purposes of a legitimate interest by the Administrator:
– We send our clients advertisements and informational messages;
– We offer our loyal clients discounts for future purchases according to the current trade policy of the Administrator.
In any given moment you can object to the data processing, which is done according to article 6, paragraph 1, b. „e“ of Regulation 2016/679 for the purposes of a legitimate interest by the Administrator, described in the current “C” point, according to the order and conditions, specified in section XI of the current Privacy policy.
V. UNDERAGE CHILDREN AND MINORS
IVADAR DESIGN LTD does not offer services to people under 18 years of age.
In case „IVADAR DESIGN LTD receives information that they have collected data for underaged children or minors, the data is immediately erased, unless the law requires IVADAR DESIGN LTD to keep such data.
Please, contact us, if you believe that we have mistakenly or unknowingly collected information of a person under the age of 18. You can do so here:
phone: 00359 988 97 60 64
е-mail: ivadardesign@yahoo.com
VI. DATA COLLECTION METHOD
IVADAR DESIGN LTD only processes data, which has been willingly submitted by our clients. This means that every client bears responsibility to not provide us with third party data, which violates their rights to personal data protection, since IVADAR DESIGN LTD does not have access to these persons and has no practical ability to control whether the clients have provided us with third party data with the respective party’s knowledge and consent, according to the lawful requirements.
This is why every data subject carries complete personal responsibility, if they provide us with third party data without their knowledge or permission according to the lawful requirements for personal data protection, including names, phones, addresses of order recipients, provided to us from a client, including in a user account. Every data subject carries complete personal responsibility if they provide us with deliberately false data, including to deceive us that they have 18 years of age.
VII. WHERE WE KEEP YOUR DATA
The data we collect from you are collected within the European Economic Area (“EEA”) in accordance with the national and European law, specifically according to REGULATION (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 (better known as GDPR).
VIII. WHO HAS ACCESS TO YOUR DATA
IVADAR DESIGN LTD does not provide your data to third parties without a lawful or contractual reason, and also does not distributes data to third parties and international organizations out side the EU and EEA.
Submitting your data to others who process personal data, including employees of IVADAR DESIGN LTD is done only for the purpose of carrying out the service/order of your choice, so that we can carry out our lawful obligations, namely:
– Delivery companies to complete orders;
– Banks that service your payments;
– Agents with consultant services in different areas – judicial, accounting, audits, including tax collection and more;
– National administrative agencies – NIA and other, when applicable to the lawful cases.
IX. PERIOD OF DATA PROCESSING AND KEEPING. DATA ERASING
IVADAR DESIGN LTD keeps the minimally required personal data categories for periods not longer than the necessary for the purposes, for which the data has been collected; or for periods, specified in a law or that are directly related to our lawful obligations.
Destroying personal data is done in accordance to the specified procedure for this purpose, according to the inside documents of IVADAR DESIGN LTD. In you want to receive more information regarding whether your personal data has been destroyed, you can rightfully do so. Pleasec refer to section XI.
X. SECURITY MEASURES
IVADAR DESIGN LTD has taken extensive technical and organizational measures to protect your personal data against loss or other types of unlawful processing according to article 21 of Regualtion 2016/679.
Your personal data are only accessible by those bodies, which need access in order to conduct their line of work in accordance to our services. These agents are trained and authorized accordingly.
XI. WHAT ARE YOUR RIGHTS
1. Right to access:
At any given time you have the right to require information about your personal data, which we keep, reasons, purposes, processing and keeping periods, provision to another processing party, data destruction, and so on.
2. Right to correction:
You have the right to require correction of your personal data, if they are incorrect, including completing incomplete personal data.
3. Right to deletion (right “to be forgotten”):
You have the right to delete all personal data, processed by IVADAR DESIGN LTD at any time, except when the processing is needed for one of the following purposes:
a) for acting upon the right of freedom of expresion and the right of information;
b) for keeping a lawful obligation, which asks for data processing, regulated by EU law or Bulgarian law.
c) for the purposes of archiving for public interest for scientific or historic studies, or for statistical purposes according article 89, paragraph 1 of REGULATION 2016/679, as long as there exists a plausibility the the right to deletion will render impossible or very difficult to complete the purposses of the given processing; or
d) for establishing, exercising or protecting legal claims.
4. Right to restriction:
You have the right to ask IVADAR DESIGN LTD to restrict the data processing under the following circumstances:
a) the correctness of the personal data is disputed by the subject of the data for a period that allows the administrator to verify the correctness of the data;
b) the processing is illegal, but you do not want your data to be deleted, and require instead to restrict their use;
c) the administrator no longer needs your data for processing purposes, but you require them for establishing, exercising or protecting legal claims.
d) you have objected against processing according to article 21, paragraph 1 or paragraph 2 of Regulation 2016/679, waiting for a verification whether the legal reasons of the administrator have priority over your interests.
5. Right to carry:
When IVADAR DESIGN LTD processes your personal data through automized means according to a contract, you have the right to receive a copy of your data in structured, widely used and suitable for machine reading format, transfered to your or a third party. This includes only the personal data you have provided us.
6. Right to object to processing for purposes of a legitimate interest:
You have the right to object to processing your personal data for the purposes of a legitimate interest of IVADAR DESIGN LTD. We will not continue to process your data, unless if it is proven that convincing legal reasons for such processing exist, which have priority over your interests and rights, or for legal claims.
XII. EXERCISING YOUR RIGHTS
We take special care when it comes to protection personal data, which is why we have an entire team dedicated to client support, which processes your queries regarding the aforementioned rights. You can always contact them on:
phone: 00359 988 97 60 64
е-mail: ivadardesign@yahoo.com
Your demands should be done in written form to the ADMINISTRATOR or to use our template of Application according to article 15-22 of Regulation 2016/679.
Please, keep in mind, that when your demands obviously unreasonable or excessive, specifically because of their repetition, we can:
1. set a tax, taking into account the administrative expenses in providing the information or communication or taking the required measures, or:
2. to refuses to take action on your demands.
We put in reasonable effort to respect your demands in a period of 30 days after receiving your request. If necessary this period can be extended with two more months, taking into account the complexity and number of demands.
XIII. FEEDBACK AND COMPLAINTS
If you think we have violated your rights in relation to personal data, and that there is a risk of violating the security of your personal data, you can signal us through the following contacts:
phone: 00359 988 97 60 64
е-mail: ivadardesign@yahoo.com
Exercising the aforementioned rights, does not remove the right of complaint.
You can file a complaint to the respective agency of Bulgaria – the Comission for Personal Data Protection. More information can be found on web address: www.cpdp.bg.